Privacy policy

Introduction

At MobelMosaic, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website or purchase our products, including sectionals, sofa beds, loveseats, sofas, recliners, accent chairs, dining chairs, vanity tables, bathroom vanities, mattresses, and fireplaces. By using our site, you consent to the practices described herein, which comply with international regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Information We Collect

We may collect the following types of information:

  • Personal Information: Such as your name, email address, shipping address, and payment details when you make a purchase or contact us.
  • Technical Data: Including IP address, browser type, device information, and cookies to enhance your browsing experience.
  • Usage Data: Details of your interactions with our website, such as pages visited or products viewed.

We do not collect sensitive personal data without your explicit consent.

How We Use Your Information

Your information is used for purposes including:

  • Processing orders and delivering products.
  • Providing customer support via email at [email protected].
  • Improving our website and product offerings based on analytics.
  • Sending promotional communications, only if you have opted in.
  • Complying with legal obligations under GDPR, CCPA, or other laws.

We will not use your data for purposes unrelated to those described without notifying you.

Data Storage and Security

We implement industry-standard measures to protect your data:

  • Data is stored on secure servers with encryption for sensitive information like payment details.
  • Access to personal data is restricted to authorized personnel only.
  • We retain data only as long as necessary for the purposes outlined or as required by law.

While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. Data may be shared with:

  • Service providers (e.g., shipping carriers or payment processors) solely to fulfill orders.
  • Legal authorities if required by law or to protect our rights.

All third parties are contractually obligated to handle data in compliance with privacy laws.

Your Rights Under GDPR and CCPA

Depending on your location, you may have rights such as:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update inaccurate or incomplete information.
  • Deletion: Request erasure of your data, subject to legal exceptions.
  • Opt-Out: Withdraw consent for marketing communications or data sales (under CCPA).
  • Portability: Receive your data in a structured, machine-readable format.

To exercise these rights, contact us at [email protected]. We will respond within 30 days, as required by law.

Cookies and Tracking Technologies

Our website uses cookies to improve functionality and analyze traffic. You can manage cookie preferences through your browser settings. For details, refer to our separate Cookie Policy.

International Data Transfers

As an international business, data may be transferred outside your home country. We ensure such transfers comply with GDPR and other regulations through safeguards like standard contractual clauses.

Changes to This Policy

We may update this policy periodically to reflect legal or operational changes. The latest version will always be posted on our website.

Contact Us

For questions about this Privacy Policy or your data, email us at [email protected].