Shipping policy
Shipping Policy
At MobelMosaic, we are committed to delivering your furniture purchases safely and efficiently. Please review our shipping guidelines below to understand how we handle orders.
Shipping Method
We offer Standard Shipping for all orders. This service includes door-to-door delivery for most items, though some large products may require curbside delivery. Our team will notify you in advance if curbside delivery applies.
Processing Time
Orders are processed within 3-5 business days after payment confirmation. During peak seasons or for custom items, processing may take longer. You will receive an email with tracking details once your order ships.
Shipping Destinations
We currently ship to addresses within the United States, including Alaska and Hawaii. International shipping is not available at this time.
Shipping Costs
Shipping fees are calculated based on product size, weight, and delivery location. The final cost is displayed at checkout before payment. Note that we do not offer free shipping.
Delivery Timeframe
Standard Shipping typically takes 7-14 business days after processing, depending on your location. Delays due to weather or carrier issues may occur, and we will proactively communicate any changes.
Delivery Requirements
- Ensure someone aged 18 or older is present to receive the delivery.
- Provide accurate address details to avoid rescheduling fees.
- Inspect items upon delivery and report damages within 48 hours.
Issues or Questions?
If you have concerns about shipping, contact us at [email protected]. Include your order number for faster assistance.