Tracking order
Once your order is confirmed and shipped, you will receive a shipping confirmation email containing your tracking number and a link to monitor your package's journey. If you haven't received this email within 48 hours after ordering, please check your spam folder or contact us at [email protected].
How to Track Your Order
- Locate the tracking number in your shipping confirmation email (format varies by carrier, e.g., 123456789ABCDE).
- Click the tracking link provided in the email, or use a third-party tracking service like 17Track.
- Enter your tracking number on the tracking website to view real-time updates.
Recommended Tracking Tool
We suggest using 17Track, a reliable platform that supports most global carriers. Simply:
- Visit 17Track.net
- Paste your tracking number into the search bar.
- Click "Track" to see details like shipment location, estimated delivery date, and delivery status.
Common Tracking Statuses
- Label Created: Your order is being prepared for shipment.
- In Transit: The package is moving through the carrier's network.
- Out for Delivery: The package will arrive today.
- Delivered: The package has been left at your designated location.
If your tracking information hasn’t updated for more than 5 business days or shows "Delivered" but you haven’t received the item, email us at [email protected] with your order number and tracking details for assistance.