Tracking order

Once your order is confirmed and shipped, you will receive a shipping confirmation email containing your tracking number and a link to monitor your package's journey. If you haven't received this email within 48 hours after ordering, please check your spam folder or contact us at [email protected].

How to Track Your Order

  1. Locate the tracking number in your shipping confirmation email (format varies by carrier, e.g., 123456789ABCDE).
  2. Click the tracking link provided in the email, or use a third-party tracking service like 17Track.
  3. Enter your tracking number on the tracking website to view real-time updates.

Recommended Tracking Tool

We suggest using 17Track, a reliable platform that supports most global carriers. Simply:

  • Visit 17Track.net
  • Paste your tracking number into the search bar.
  • Click "Track" to see details like shipment location, estimated delivery date, and delivery status.

Common Tracking Statuses

  • Label Created: Your order is being prepared for shipment.
  • In Transit: The package is moving through the carrier's network.
  • Out for Delivery: The package will arrive today.
  • Delivered: The package has been left at your designated location.

If your tracking information hasn’t updated for more than 5 business days or shows "Delivered" but you haven’t received the item, email us at [email protected] with your order number and tracking details for assistance.